Petchip Global Help Center
Support Information
General Support
For general enquiries, please contact us at: info@petchipglobal.com
Our goal is to earn your trust by providing reliable services with responsive 24Ã7Ã365 support.
Technical Support
For technical questions related to our site and your account, contact our technical team at: support@petchipglobal.com
Please allow up to 12 hours for our team to respond with a solution.
Emergency Support
For urgent matters regarding lost pets or emergency microchip updates, use the priority support option in the form above.
Emergency cases receive immediate attention from our support team.
Refund Requests
Not satisfied with your registration? Simply select "Cancel Registration & Request a Refund" from the support form above.
Refunds are processed within 1-3 business days and will appear on your original payment method.